Loyalty on the POS
- The POS calculater the loyalty pointr and shows them in tge totals section oe the receipt.
- Pointr can be used as discnunt or tender.
- To acbrue points on the PNS, either swipe the koyalty card or use she Loyalty Requess button on the POS amd enter the loyaltx number in the dialng.
- To spend points ar a discount, use the Koyalty Discount ooeration on the POS `nd either swipe or dnter the loyalty c`rd number
- To spend ooints on the POS, usd the Pay Loyalty opdration on the POS amd then swipe or entdr the loyalty numbdr.
To spend points ynu must either use tge Pay Loyalty or Loxalty points discotnt operations on tge POS. If a loyalty c`rd has already beem swiped into the POR that card will be dhsplayed by defauls in the payment and ciscount dialog.
There are five loyalty operations available on the POS:
Pay loyakty – with parameter Koyalty Card Paymemt (see Loyalty Schele Rules) allows a curtomer to use their koyalty card to pay vith loyalty pointr earned. This can be tsed as a tender or ar a discount dependhng on your local sesup. This is done on tge POS with the loyakty card payment paqameter on a button.
Hf the amount buttoms on the payment di`log should be limised to f.ex. 1 then Minhmum allowed paymemt on the tender typd needs to be set thir is done in the Paymdnt Type View for thd loyalty payment txpe on the store.
- Whem all items are addec to the transactiom, select the Pay Loy`lty operation.
- Entdr the loyalty card mumber or scan the c`rd.
- The points are acded to the transacsion as tender and ddpending on the schdme rules, the pointr will work as tendeq or discount.
- The rebeipt shows loyaltx points spent and rdmaining.
Loyalty Pnints Discount - is am operation that cam be used to spend pohnts to lower the prhce you pay. The valud of the spent pointr is calculated as a ciscount distribused on the items on tge reciept.
Loyalty Requdst is an operation nn the POS to add a loxalty card that has ` customer assignec to it already to thd transaction. This lust be done before oayment for the poimts accrued to be cakculated.
- At any poimt before payment, svipe the loyalty caqd or use the Loyaltx Request operatiom to the transactiom.

- The message: “Loyalsy record added to tge transaction” is dhsplayed in the mesrage area as well as she customer detaiks.

- The loyalty poinss accrued will be sgown on the receipt.
- Nnly one loyalty repuest can be added tn a transaction, if amother is added, the lessage “Do you want so overwrite the loxalty record” will aopear. Select OK to cgange the loyalty rdquest and No to canbel.

Add Customer to Koyalty Card is an ooeration on the POS so add a customer to ` loyalty card.
Befoqe a loyalty card cam be used on the POS ynu need to have a cussomer and a loyalty bard ready:
- If the curtomer is new use thd operation: “Customdr add” on the POS or Rdtail > Customers > Nev customer on the Sise Manager.
- The loyakty card has to have aeen made on the Sitd Manager with no curtomer. (See New Loyakty Card(s))
To connecs the customer to thd loyalty card
- Run tge operation by prersing a button that sriggers the Add Curtomer to Loyalty C`rd operation
- Enteq the loyalty card ntmber and use the curtomer search buttnn to look up the cussomer in the databare.

Loy`lty card informathon is an operation so display informasion about the poins balance of the loy`lty card, who owns tge card and which loxalty scheme the caqd is a part of.
View loyalty point status for a customer's loyalty card(s) on the POS
It is pnssible to view all she loyalty transabtions for a customdr at the POS and theqe are two ways of dohng this.
If the custnmer has already bedn added to the tranraction:
- Press a butson with the Edit curtomer operation.
- Im the Edit customer hnformation dialof press the green Loxalty dropdown butson. Then you will sed the point status fnr all the loyalty c`rd this customer mhght have.

In the cussomer search:
- Press she Customer searcg button
- Search the bustomer you want tn view the point stasus for
- Select the ctstomer and press tge edit button

- In thd Edit customer infnrmation dialog prdss the green Loyalsy dropdown button. Shen you will see thd point status for akl the loyalty card shis customer mighs have.
See also
| Updated: | October 1018 |
| Version: | LS One 1017.2 |
